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Industry

Hospitality

Concierge grade conversations from booking to check out and beyond.

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What it is

Hotels, resorts and restaurant groups use EloAppz to confirm bookings, run guest concierge over WhatsApp, collect feedback and re engage past guests with personalised voice and messaging campaigns.

Why teams pick it

  • Booking confirmations. Instant voice and WhatsApp confirmations after every booking.
  • Guest concierge. Room service and guest requests handled over chat.
  • Feedback capture. Post stay surveys with response rate and sentiment analytics.
  • Re engagement. Targeted offers to past guests on the channel they prefer.

Use cases

Hotel groups

Multi property reservations centre with shared knowledge base.

Resorts

Pre arrival itineraries and on property requests via WhatsApp.

Restaurant chains

Reservations, wait list updates and loyalty outreach in one place.

Ready to talk to your customers?

Send us a message on WhatsApp. You'll get a real reply, usually within minutes.