All features
Feature
Cloud IVR
An IVR that lives in the cloud and your customers will actually finish.
Talk to a specialistWhat it is
Design multi level IVR menus visually, route calls based on caller data, time of day or agent skill, and ship updates the same afternoon. There's no PBX to maintain, no telecom hardware to depend on, and no waiting on engineering for a small change.
Why teams pick it
- Drag and drop builder. Update IVR flows from your browser without writing a line of code.
- Multilingual prompts. Greet callers in the language they prefer, including regional Indian languages.
- Skill based routing. Match each caller to the agent best suited to help them.
- Zero infrastructure. Hosted, scaled and monitored for you, with capacity on demand.
Use cases
Inbound contact centres
Greet, qualify and route every inbound call automatically.
After hours coverage
Capture intent and schedule callbacks when teams are offline.
Self service flows
Order status, balance enquiries and FAQs without an agent.
Ready to talk to your customers?
Send us a message on WhatsApp. You'll get a real reply, usually within minutes.